Due to the ongoing coronavirus concerns, we deeply regret to announce the indefinite postponement of NCT 127 WORLD TOUR ‘NEO CITY: THE AWARDS’ in NORTH AMERICA
The safety of our patrons, artists and staff is our top priority and we will continue to act on advice from authorities regarding the coronavirus and take precautionary measures in line with prevention efforts.
Customers who have purchased tickets through official ticket sites and outlets will receive a full refund from the point of purchase.
We apologize for any inconvenience caused and thank you for your understanding.
- All tickets purchased on Ticketmaster.com will automatically be refunded back to the purchaser original form of payment.
- You will be notified that the event has been canceled
- Your refund will be automatically delivered (except UPS fees) to the method of payment used to complete your purchase
- Refunds should be received within 14-21 business days after we learn the event is canceled
- All other tickets that were purchased at ticket outlets, box office or via phone can be refunded at the original point of purchase.